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FAQs

How long does it take to onboard?

You'll be set up in under a single day, most of the time within the hour if during the day. The next step is getting your team involved and we recommend tablets or phones for day to day use. You can, of course, use a computer / laptop if you choose. 

 
Can I trial the paid tiers?

Unfortunately, there's no free trial. You can access our Demo Kitchen for free to see all the features of the app. This is however not a free trial but a fully set up account to show you how your kitchen would look like once you start using us.

 
Are there any setup fees?
Am I locked into a contract?

With our flexible monthly contract, you can cancel at any time. Our customers have been with us for a long time, many since our beginnings over 4 years ago. We're that confident you'd stay with us and so do not need to lock any of you into a contract.

However, we do have an annual contract, which gives you 10% discount. However it cannot be cancelled before the contract ends for any refund. 

Where can I give feedback about Jelly?

We love your feedback to help us improve! Reach out to us directly via your rep or simply email us at letscook@getjelly.co.uk

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